Ting-Ting Chung｜Graduate Student, Graduate School of Curriculum and Instructional Communications Technology, National Taipei University of Education｜jazz.chung@gmail.com
Jen-Yi Chao｜Associate Professor, Graduate School of Curriculum and Instructional Communications Technology, National Taipei University of Education｜jychao@tea.ntue.edu.tw
Hsin-Yi Lin｜Graduate Student, Graduate School of Curriculum and Instructional Communications Technology, National Taipei University of Education｜kellyandsana@gmail.com
▌Abstract
This study employed a case study approach. By conducting in-depth interviews with six in-service new immigrant females, one public servant undertaking the computer course in the District Office, one teacher of the new immigrant computer course, two counselors in the Employment Services Office for New Immigrants, and one deputy editor-in-chief of Newspaper, the study attempted to investigate the digital literacy of the new immigrant females. The results are as followed:
The in-service new immigrant females recognized the computer and internet could bring convenience to daily life, showing good digital literacy in cognitive aspects. Their skill in computer was beyond the beginner level, except for two of the interviewees hindered from Chinese typing due to weak Chinese literacy. In addition to Microsoft Word and Excel for their ordinary office duties, most frequently used functions and applications were web search, instant messaging software such as Tencent QQ ( 騰訊QQ ) or Skype, and social software such as QQ Group ( QQ 群 ) or Facebook. They held positive attitudes towards information technology and considered it as an important tool.
The influences on their digital literacy included individual and environmental factors, such as Chinese literacy, age, level of education, social economic status, family information environment and accessibility to computer and information technology.
Keywords: In-service New Immigrant Female, Digital Literacy